For Breastfeeding Medicine visits, when creating portal accounts or scheduling visits, always use mom demographic information.
Do not create a separate portal account or appointment for your baby. Utilize any available notes sections to provide baby's demographic information (first name, last name, date of birth) during scheduling and check-in.
Our staff will create baby's portal account and link it to parents. Parents can switch between their account and their child's by clicking on their name/initials in the top right corner.
Portal accounts are important as they ensure you have access to your visit summary, provider instructions, results, resolve any patient balances after insurance claim processing, schedule follow-up appointments, and securely message our team if needed.